Terms of use

By creating an account or using Synacad, you agree to these terms. If you use Synacad on behalf of a school, you confirm that you are authorised to do so and that your school agrees to these terms.

If you are under 18, a parent or guardian must consent to your use of Synacad. Schools are responsible for obtaining guardian consent where required.

Synacad provides learning profiles, AI-assisted study support, teaching support, lesson planning, learning materials and explainable Synacad Match reports.

Synacad supports learning preferences. It does not diagnose learning difficulties, provide medical or psychological advice, or replace professional educational assessment. Always rely on qualified professional judgement.

You must provide accurate information and keep your password secure. You are responsible for activity under your account.

School administrator accounts are created with pending approval and do not grant administrative access until the school is verified. School administrators cannot grant themselves access to other schools.

Teachers may only access students in their classes or students with an approved school assignment. School administrators may only access records in their own school.

Do not upload unlawful, harmful or infringing content. Do not upload another person's personal data without permission.

Do not use Synacad to diagnose, rank, label or discriminate against students or teachers. Do not use match scores to evaluate teaching quality or student ability.

Do not attempt to access another school's data, bypass access controls, scrape the service or interfere with its operation.

AI outputs may be incomplete or incorrect. Review them before use. Do not rely on them for decisions that affect a person's rights, education access or wellbeing.

You are responsible for the prompts and content you submit. Do not include sensitive personal data, passwords or confidential third-party information in prompts.

You keep ownership of the materials you upload. You grant Synacad permission to store, process and display them to the people you share them with in order to provide the service.

You must have the right to upload and share any material you submit. Synacad may remove content that infringes rights or breaches these terms.

We aim to keep Synacad available but do not guarantee uninterrupted service. We may change, suspend or discontinue features with reasonable notice where practical.

We may update these terms. Material changes will be communicated in the product or by email. Continued use after a change means you accept the updated terms.

To the extent permitted by law, Synacad is provided "as is" without warranties. We are not liable for indirect or consequential loss arising from your use of the service.

Nothing in these terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.

For questions about these terms, contact legal@synacad.app. For privacy or data requests, see our privacy notice or contact privacy@synacad.app.