Privacy notice

Synacad helps students and teachers understand how learning preferences and teaching methods align. We collect the minimum data needed to provide that service, keep school data isolated, and give people control over what is shared.

Synacad supports learning preferences. It does not diagnose learning difficulties and does not replace professional educational assessment.

Account data: name, email address, role, password hash and account status.

Learning profile: subjects, preferred explanation style and length, vocabulary, pace, strengths, support needs, revision and assessment preferences, availability and communication preferences.

Teaching profile: subjects taught, teaching methods, assessment methods, classroom activities, explanation style and availability.

Learning materials and lesson plans that you upload or create, and progress entries that you choose to record.

AI assistant requests and outputs, saved privately to your account so you can revisit them.

School records for school accounts: school details, classes, invitations, support requests, teacher–student assignments and match reports.

Students under 18 must provide a parent or guardian email at signup. School invitations for minors require guardian contact details.

Student progress sharing is off unless the student chooses to share it with their school. Guardians can contact the school or Synacad support to review or correct data.

Teachers can only see students in their classes or students with an approved school assignment. School administrators can see students in their own school only.

AI assistant history is private to the person who created it. School administrators cannot see a student's AI conversations.

Synacad uses your learning or teaching profile and the content you submit to generate study support, teaching suggestions, lesson plans and match reports.

When a third-party AI provider is configured, requests are sent server-side without your password or session cookie. Do not include sensitive personal data in prompts.

Without an AI provider key, Synacad uses a deterministic local engine. In that mode, outputs are generated on our server and are clearly labelled as local.

AI outputs are suggestions, not decisions. Review them before using them with students. Never use AI outputs to diagnose, rank or label a student.

Match reports compare stated teaching methods with stated learning preferences. The alignment score is a planning aid. It is not a measure of teaching quality, student intelligence or student ability.

Match reports are visible to the teacher, the student and authorised school staff in the same school. Reports must not be used to rank teachers, stream students or predict outcomes.

In the hosted product, data is stored in Supabase with row-level security and school-scoped access. Uploaded materials are stored in private storage buckets.

You can delete AI history from your settings. You can export your account data as JSON. To delete your account or a school record, contact your school administrator or Synacad support.

We retain data while your account is active and for a reasonable period afterwards to meet legal, safeguarding and school-record obligations.

For privacy questions, data access or deletion requests, contact privacy@synacad.app. Schools should contact us through their registered contact email.